Privacy Policy

Triangle Integrative Physicians Privacy Policy

Effective Date: November 5, 2024

Triangle Integrative Physicians (“we,” “our,” or “us”) is committed to protecting the privacy of our patients and visitors to our website, https://triangleintegrativephysicians.com. This Privacy Policy outlines how we collect, use, and protect personal information and your rights regarding that information.

1. Information We Collect

We collect information in the following ways:

Personal Information: This may include your name, address, phone number, email address, date of birth, medical history, insurance information, and other relevant health details necessary for providing our services.
Website Usage Data: We may collect information about your use of our website, such as IP address, browser type, pages visited, time spent on our site, and other similar data through cookies and other tracking technologies.
Appointment Information: When scheduling an appointment through our website or other online services, we may collect specific details necessary to secure your appointment.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing Medical Care: To deliver quality health care services, maintain patient records, and improve patient care.
Billing and Payments: To process payments, manage insurance claims, and facilitate billing.
Improving Our Services: To improve the functionality of our website, enhance the patient experience, and communicate relevant health information.
Communication: To communicate appointment reminders, important health information, and updates related to our services.
Legal Compliance: To comply with applicable laws, regulations, and guidelines related to health information and patient privacy.

3. Sharing Your Information

We may share your information with third parties in limited circumstances, including:

Health Insurance and Providers: We may share information with health insurance providers and other medical professionals involved in your care.
Service Providers: We may share information with third-party vendors who assist us with website maintenance, payment processing, or other necessary services, subject to confidentiality obligations.
Legal Requirements: We may disclose information when required by law, such as for public health or legal compliance.

4. Data Security

We are committed to maintaining the security of your information. We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

5. HIPAA Compliance

We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and adhere to the highest standards for safeguarding protected health information (PHI). We use secure systems and follow strict protocols to protect your PHI from unauthorized access, use, or disclosure. If you have any concerns regarding the privacy of your health information under HIPAA, please contact us using the details provided below.

6. Your Rights and Choices

As a patient, you have the following rights:

Access: You may request access to the personal health information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Restrictions: You may request limitations on how we use or disclose your health information, though we may not be able to honor all requests.
Communication Preferences: You may opt-out of marketing or non-essential communications at any time.

For inquiries about exercising these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. Cookies are small data files that are stored on your device when you visit a website. We also use third-party services, including Google Analytics and Google Ads for website performance insights and targeted advertising.

Google Analytics: This tool collects information about your interactions on our website, helping us understand site usage and improve functionality. The data is anonymized and may include details like IP address, time spent on each page, and page interaction. You can opt out by using the Google Analytics Opt-Out Browser Add-on.
Google Ads / Remarketing: We use Google Ads to provide relevant advertisements to our users and for remarketing purposes. Remarketing allows us to display targeted ads to users who have visited our site before, which may appear on other websites you visit across the internet. You can adjust your ad settings or opt-out through Google’s Ad Settings.

You can disable cookies or adjust your ad settings through your browser settings; however, please note that some features of our website may not function properly if cookies are disabled.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the “Effective Date” updated. Your continued use of our website constitutes acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy, HIPAA compliance, or our data practices, please contact us at:

Triangle Integrative Physicians
5015 Southpark Dr. Ste 110
Durham, NC 27713

Phone: 919-794-8817
Email: contact@tipdurham.com